Cancellation and refundsCancel anytime. No surprises.
Last updated November 3, 2026
Free trial
Your 7-day free trial includes 1 LinkedIn account. We ask for a card to start, but we don’t charge it during the trial. If you don’t cancel, your subscription starts and your card is charged automatically when the trial ends. Cancel before day 8 and you won’t be charged at all.
Cancelling a subscription
You can cancel anytime. There are no contracts or cancellation fees. Your cancellation takes effect at the end of your current billing period. Until then you keep full access, and after that you won’t be charged again.
How to cancel
- In the app: go to your billing settings at app.salesmix.com and cancel your subscription.
- By email: email [email protected] from the address on your account and ask us to cancel. We’ll confirm by email.
Before your access ends, you can export your leads, messages and campaign data through the app or API.
Refunds
Monthly fees are paid in advance and are non-refundable, including for partial months, except where the law requires a refund. We will refund you if:
- We charged you in error, for example a duplicate charge or a charge after you cancelled.
- We materially fail to provide the Service during a billing period and can’t fix it within a reasonable time after you tell us.
To ask for a refund, email [email protected] with your account email and the charge in question. Approved refunds go back to your original payment method. Your bank may take several business days to show it.
Founding price
The founding price of $1,000/mo for the Unlimited plan is locked for life only while your subscription stays active. If you cancel or your subscription lapses, for example after a failed payment that isn’t resolved, the founding price ends. You’re welcome to apply again, but a new subscription is at the price available at that time.
Your legal rights
Nothing in this policy limits any rights you have under the consumer protection laws that apply to you. This policy forms part of our Terms of Service.
Cancellation and refund questions
Will I be charged during the free trial?
No. Your card is only charged when the 7-day trial ends. Cancel before day 8 and you pay nothing.
If I cancel mid-month, do I get money back for the unused days?
No. Monthly fees aren’t refunded for partial months, except where the law requires. You keep full access until the end of the period you paid for, and you won’t be charged again.
What if I was charged by mistake?
Email [email protected] and we’ll refund any charge made in error, such as a duplicate charge or a charge after you cancelled.
Do I keep my founding price if I cancel and come back?
No. The $1,000/mo founding price is locked for life only while your subscription stays active. If it lapses, you can apply again, but a new subscription is at the price available at that time.